About Us

A Full-Service Pest Control Company That Cares About Its Neighbors

RichPro Pest Management has been serving the Greater Richmond and Central Virginia area since 1975.  Locally owned and family-run, we treat every job like it’s our own, after all – we’re all neighbors. 

What You Can Expect From RichPro

  • Honesty and integrity

  • Timely, safe, and competitively-priced pest control services

  • Results that break the pest cycle once and for all

  • Fully licensed and insured pest control technicians

  • Solutions that are tailored for you specific needs and budget

Why Choose RichPro

  • We are a fully licensed and insured pest control company committed to protecting homes and businesses in the communities we live and serve.

  • We are a QualityPro certified company whose service professional have undergone extensive background checks and training. 

  • We are proud members of the National Pest Management Association, Virginia Pest Management Association, and the Central Virginia Pest Management Association.

  • We are accredited by the Better Business Bureau and our company has earned an A+ rating with the BBB of Glen Allen, VA.

  • We are a community-oriented pest control company that is committed to helping our neighbors.  As such, we focus on volunteering with local organizations including the Hanover Habitat for Humanity.

customer shaking hand of pest control customer

Meet The Team

David Outhous, President

As president of RichPro Pest Management, Dave oversees and is responsible for the day to day operations of the company. Dave and his wife, Melissa, bought Richmond Professional Termite & Pest Control in 2007 and changed the company name to RichPro Pest Management. The decision to change the name came after a shift in the industry from treatment orientation to Integrated Pest Management (IPM). Dave received certification from the Virginia Department of Agriculture and Consumer Services (VDACS) in early 2008 and in 2009 became certified as a commercial applicator in Wood Destroying Insect Control (7B). In 2013, Dave received his General Pest Control (7A) certification.

Dave was elected to and began serving on the local Central Virginia Pest Management Association (CVPMA) board of directors in 2009. He is currently President of the CVPMA. Dave is also involved as a committee chair on the Virginia Pest Management Association (VPMA) board of directors. Originally from Philadelphia, PA, he has a degree in Computer Information Systems from Clemson University. Dave enjoys working with charities and frequently donates services to the Hanover Habitat for Humanity. Outside of work, he enjoys traveling with his family, playing golf and running half marathons.

Melissa Outhous, Treasurer & Secretary

Melissa is responsible for all the finances at RichPro Pest Management and holds the executive positions of Treasurer and Secretary of the company. She also does bookkeeping for other small businesses. Melissa was born and raised in Mechanicsville, VA and has a degree in accounting from William & Mary and an MBA in finance from Temple University. Melissa and Dave met in Philadelphia while she was working in public accounting. They moved back to Richmond in 1995 to start a family of their own and be closer to Melissa’s family. Outside of RichPro, Melissa enjoys traveling with her family, exercising and competing in triathlons. Her goal is to one day finish a full Ironman triathlon.

david and melissa outhous

Company Affiliations

Better Business Bureau

National Pest Management Association

Virginia Pest Management Association

Pest One

Habitat For Humanity


QualityPro is a National Pest Management Association (NPMA) program where all companies that earn this designation are required to adhere to a comprehensive set of standards. The QualityPro distinction is earned by less than 3% of companies in the United States and demonstrates our commitment to excellence and customer service.

As a QualityPro company, we are committed to providing customers with the highest caliber pest control services. Customer satisfaction is our primary goal. RichPro Pest Management has been awarded the QualityPro mark of excellence for meeting superior industry standards, including:

  • Practicing environmentally responsible pest control

  • Employing only highly trained, credentialed employees

  • Providing detailed information about our services

  • Offering a clear, easy-to-understand warranty and termite service agreement

  • Maintaining an up-to-date insurance policy

  • Advertising truthfully and ethically

  • Checking employee references, driving history and criminal background

  • Maintaining a drug-free workplace

Environmentally Friendly

One of the most important aspects of QualityPro companies is the commitment to provide environmentally responsible pest management. This means using integrated pest management, or IPM, to solve your pest problem. An IPM approach is focused on the removal of the three elements pests need to survive: food, water and shelter. By concentrating on the sources of these elements and eliminating them, your home becomes a less desirable place for pests and greatly reduces the likelihood of an infestation.

Participation Is The Key To Success

Our knowledge of pests and our experience managing them allows us to develop an effective IPM plan. However, IPM is always more effective when our customers are actively involved. Your knowledge of your home, observation of pest problems and cooperation will ensure the IPM program successfully rids your home of pests in the most environmentally responsible way.

Frequently Asked Questions

What is the cost of a pest control treatment?

Pest Control treatments can vary in cost. Usually, the cost is determined by the type of service and the square footage. Give us a call today and we can provide you with more specific information in regards to pricing.

Can I pay with a credit card?

Yes. We accept Visa, Mastercard, Discover, and American Express.  We also accept cash or check. 

How often do I need to have my home inspected for termites?

We recommend having your home checked for termites once a year to ensure there is no current termite activity. It does not take long for an active colony to create damage to your home.

Are RichPro technicians certified?

All our technicians are certified and registered by the Virginia Department of Agriculture. All certifications in the state of Virginia require ongoing continuing education to be maintained. The continuing education focuses on demonstrated knowledge of pest biology, pesticide safety, rules and regulations, and proper sanitation. In addition to being certified by the state, we are also a QualityPro certified company. Being QualityPro means we are even more stringent in our requirements when we hire employees.

What type of materials do you use and how toxic are they?

Most of the pesticides we use are classified as “Category III,” the lowest in toxicity. Additionally, many of the materials we use are natural oils or plant derivatives. Our goal is to only expose pests to pesticides by carefully following all of the manufacturer’s instructions as well as all rules and regulations from our licensing agencies. Even relatively non-toxic materials still require proper safety precautions.

What is Integrated Pest Management?

Integrated Pest Management (IPM) is an approach that focuses on the removal of the three elements pests need to survive: food, water, and shelter. By concentrating on the sources of these elements and eliminating them, your home becomes a less desirable place for pests and greatly reduces the likelihood of an infestation. The IPM approach is typically made up of these six steps:

  • Inspecting the area
  • Identifying the pest problem
  • Selecting control methods based on the size and type of pest problem
  • Employing two or more control measures
  • Applying pesticides judiciously
  • Evaluating the effectiveness

What areas do you service?

RichPro provides pest control services in the Greater Richmond and Central Virginia area, including the following counties: Chesterfield, Goochland, Hanover, Henrico, King William, New Kent, and Powhatan. 

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RichPro Pest Management Blog

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Customer Testimonials

Customer Testimonials

I've been a RichPro customer for almost two years and couldn't be happier with the service and results. Patrick is always thorough, friendly and courteous. I would recommend RichPro to everyone. Wonderful experience with every visit.

RichPro received an average rating of 5.0 out of 5 stars from 41 reviews. 5.0 richpro pm reviews Read Google Reviews